The reason why Documents feature is not available for your group could be that, you might have chosen a Package for your group for which the Documents App is not available. In this case, you can see if choosing a different Package with the Documents App suits you. You can change the Package for your group from the “Packages” section of your group Dashboard.
Availability of Packages for groups, and their features are conditional depending on the settings chosen by our site administrator.

You can choose who all can create Documents for your group while creating your group, by choosing the appropriate option for the “Documents Creation Privacy” field. You can edit this privacy any time by clicking on the “Edit group Details” link for your group.

You can search for a group Document using the detailed search box available in the “Documents” section under group navigation.

If the format conversion for the document file uploaded by you fails, then you should do one of the below things:
1) Edit the document to upload a new file.
2) Delete the document entry and create a completely new document entry.

After your document is uploaded, its format is converted to a web browser friendly format. Format conversion for the document takes some time. During this time, the message: “Document  format conversion in progress” appears on the main group document. Once document format conversion is completed, the message goes away and the document can be viewed in the browser.

You can add a Document to your group in one of the following ways:
1. To upload a Document, please follow the steps below:
a. Go to the group Profile.   
b. Click “Documents” tab on the group Profile. You might have to click on the “More” tab to expand the menu bar to see “Documents”.
c. Click on “Add a Document” link from the top left corner of the “Documents” tab to add a document.
d. Fill up the form to add a document.
e. Browse and choose a file for your document of allowed file types (like pdf, txt, etc.).
f. Click on “Submit”, to add a document to your group.

2. From the “Apps” section of your group Dashboard, click on the “Add a Document” button and follow the steps from ‘d’ to ‘f’ as in case 1 above.

You can upload documents on your group in 24 popular document formats (like: doc and docx for text documents, ppt and pptx for powerpoint presentations, xls and xlsx for spreadsheet presentations.) and many more.

Documents added to a group are showcased on the group’s Profile in its Documents tab / section. Documents can be used by groups for a variety of purposes like displaying restaurant menus, property designs, work portfolios, presentations, tutorials, reports, books, etc. Visitors to your group will be able to view, share, print, download documents, and also comment on them.