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OpenA.com Privacy Policy

Last updated: March 9, 2020

This is the privacy policy (“Policy”) of OpenA Marketing, Inc. with respect to the OpenA.com Websites (defined below) and mobile applications (the Websites and mobile applications together, the “Service”). This Policy describes the ways that the Service collects, uses and discloses your personally identifiable information (“PII”).

This Policy applies to PII collected:

  • By our website www.OpenA.com as well as the online tools that we offer to our users (accessed at Drive.OpenA.com, Support.OpenA.com, Esign.OpenA.com and Connect.OpenA.com) (all of the foregoing together, the “Websites”).
  • By the OpenA mobile applications made available through the Apple App Store and Google Play.
  • In email, text, and other electronic messages between you and the Websites.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

This Policy does not apply to PII collected by:

  • us offline or through any other means, including on any other website operated by us or any third party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible via the Service.


By visiting, accessing, using or downloading the Service, you agree to our collection and use of PII as this Policy describes. This Policy may change from time to time. Your continued use of the Service after any modification means that you acknowledge the change and agree to the practices that we disclose in the Policy.


PII That You Provide Us

The PII that we collect on or through the Service may include:

  • Information that you enter into forms or other interface features in the Service.
  • Search queries that you type into the Service’s search interfaces.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through the Service and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Service.
  • You also may provide information to be published or displayed (“posted”) on public areas of the Service or transmitted to other users of the Service or third parties (“User Content”). You post User Content and transmit it to others at your own risk. We cannot control the actions of other users of the Service with whom you may choose to share your User Content, so we cannot and do not guarantee that unauthorized people will not view your User Content.


In these ways, we may ask you for your real name, username, phone number, email address, links to various social media accounts or handles that you use, photos of you and/or your possessions, your home and/or work addresses, payment-related information and information about how you have used the Service. If you are an Ambassador, we also ask you to provide information that we use for tax purposes.


PII That We Collect Through Automatic Data Collection Technologies

As you use the Service, we may use automatic data collection technologies to collect information about your equipment and browsing actions, including:

  • Details of your visits to the Service, including traffic data, location data, logs, and the resources that you access and use on the Service.
  • Information about your computer and Internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

We collect this information to help us understand how people use the Service, how we can improve its speed and how we can make it easier for people to use it. The technologies we use for automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but doing so may make you unable to access certain parts of the Websites. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you visit the Service.
  • Flash Cookies. Certain features of the Service may use local stored objects (“Flash cookies”) to collect and store information about your preferences and navigation to, from, and on the Service. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Some pages within the Service may contain electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that let us, for example, count users who have visited those pages and for other Website statistics, like recording the popularity of Website content and verifying system and server integrity.

How We Use Your Information

We use PII to:

  • Provide the Service to you.
  • Provide you with information, products, or services that you request from us.
  • Facilitate the shipping of Products (defined in our Master Terms of Use) between you and other users of the Service.
  • Let you know about changes to the Service or any products or services we offer or provide though it.
  • Fulfill any other purpose for which you provide it.
  • Carry out our obligations and enforce our rights arising from any contracts that you enter into with us, including for billing and collection.

If we use your email address to communicate with you (with the exception of transactional emails regarding your use of the Service), we will provide you with the option to unsubscribe or opt out of future emails.

How We Disclose PII to Others

We will not sell, rent, license or disclose PII to third parties except:

  • to work with third-party companies that we use to provide or market the Service or other products that we offer (“Third-Party Services,” below);
  • where we believe it is necessary to respond to legal claims asserted against us, to comply with legal process (e.g. warrants and subpoenas), to enforce or administer our agreements, to prevent fraud, for risk assessment, for investigation, and to protect the rights, property or safety of us, our users or others;
  • to investigate suspected fraud, harassment or illegal conduct, or suspected violations of our Master Terms of Use or other agreements that may enter into with us;
  • to subsidiaries or affiliates that we may have today or in the future;
  • to disclose to another company in the course of a business acquisition, merger or sale of assets;
  • to enforce or apply our Master Terms of Use or other agreements that we may have with you, including billing and collection purposes;
  • with your consent; and
  • to fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of the Service, we will send the contents of that email and your email address to the recipients.

Third-Party Services

We use various Third-Party Services to operate the Service. These include Apple,Adobe’s Flash Player, Amazon Web Services, Cloudflare, Facebook API, Facebook’s Pixel, Facebook SDKs, FreshDesk, Google, Google Ads, Google Analytics, Google Cloud Platform, Google Docs, Google Firebase, Google Forms, FedEx, Hyperwallet, Instagram, LinkedIn, Mailchimp, Mailgun, Mixpanel, Sendgrid, Skype, Stripe, SurveyMonkey, Twilio, Twitter’s Application Programming Interface (API), UPS, U.S. Postal Service, and Youtube and may include others in the future.

Third-Party Services collect, use and share PII pursuant to their own privacy and security policies. Some of them, including Google, may use location information and other PII to serve advertisements to consumers on other websites. By using our Service, you consent to our providing PII with Third-Party Services to be used in accordance with their own privacy and security policies as they exist today and as they may change in the future.

For more information about how Google’s services use PII, see “How Google uses information from sites or apps that use our services.”

Data Security

We use reasonable efforts to protect your PII from unauthorized access, but we cannot guarantee that it will be free from unauthorized access by third parties such as hackers. By using the Service, you (a) consent to our using PII as described in this Policy notwithstanding this risk; (b) waive any claims against us relating to the interception, use or disclosure of PII by third parties unauthorized by us; and (c) agree to notify us promptly if you suspect any unauthorized usage of PII.

For more information on protecting your privacy, please visit www.ftc.gov/privacy.

Children

We do not knowingly collect personal information from children under 18. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

Your Rights With Respect to PII

To update, edit or delete PII that you have provided to us, you may either manually update that PII in your dashboard in the Service’s interface or submit a request to www.support.opena.com.

If we suspend or ban your account as provided in our Master Terms of Use, in the Professional Seller License Agreement or in any other agreement between you and us, you will not have the option after such ban or suspension to update, edit or delete PII that you have provided to us.

“Do Not Track” Technology

If you use Do-Not-Track tools to prevent websites and software products from tracking your online behavior across websites, please be aware that we do not change the way the Service works (as described in this Policy) in response to requests not to be tracked. You may, however, be able to disable certain tracking signals used by individual Third-Party Services, which you may do by accessing those services.

Cookies and Other Storage Technologies

When you use the Service, we or our Third-Party Services (including Facebook) may use tools to collect information about how you use it. These tools may include cookies, web beacons or other storage technologies that store users’ IDs or passwords to personalize web pages that they see and provide Website analytics. We may also use these tools in advertising the Service. You are welcome to opt out of our use of these tools with you, and you can learn more about how to do so at the Digital Advertising Alliance’s Webchoices page, European Advertising Standards Alliance (EASA)’s  Framework and the Network Advertising Initiative’s Consumer Opt Out page.

No Rights of Third Parties

This Policy does not create rights enforceable by third parties, nor does it require disclosure of any information relating to users of the Service.

Limitation of Warranties

We make no representations, warranties or promises about the security of PII except as stated expressly in this Policy or where required by law.

For More Information

With any questions about this Policy, please email [email protected] or submit a ticket to www.support.opena.com.