The reason why Videos feature is not available for your business could be that, you might have chosen a Package for your business for which the Videos App is not available. In this case, you can see if choosing a different Package with the Videos App suits you. You can change the Package for your business from the “Packages” section of your business Dashboard.
Availability of Packages for businesses, and their features are conditional depending on the settings chosen by our site administrator.

Featured business Videos are videos of businesses which are specially marked as “Featured”. Such videos are more highlighted than others and thus gain more visibility. Featured business Videos appear in the “Featured Videos” slideshow in the “Videos” section under business navigation. On “Browse Videos” for business Videos and in search results, they are marked with a “Featured” marker. The search form for business Videos also has a quick filter for seeing Featured Videos.
business Videos can be made Featured only by our site administrators.

Sponsored business Videos are those Videos which have been created for Paid businesses. These Sponsored Videos will appear in the “Sponsored Videos” block in the “Videos” section under business navigation. On “Browse Videos” for business Videos and in search results, they are marked with a “Sponsored” marker. The search form for business Videos also has a quick filter for seeing Sponsored Videos.
If your business is created under a Paid Package, then the Videos created for it would automatically be made Sponsored. The availability of Paid business Packages on our site is conditional depending on the settings configured by our site administrators.

You can search for a business Video using the detailed search box available in the “Videos” section under business navigation.

You can add Videos to your business by choosing the appropriate options for the  “Video Source” field. Currently, the available sources from which you can add videos are: Youtube, Vimeo and your hard-drive. The availability of video sources is conditional depending on the settings chosen by our site administrator.

There is no limit on the number of Videos that you can add to your business. You can add any number of Videos to your business.

You can add a Video to your business in one of the following ways:
1. To upload a Video, please follow the steps below:
a. Go to the business Profile.    
b. Click “Videos” tab on the business Profile. You might have to click on the “More” tab to expand the menu bar to see “Videos”.
c. Click on “Add a Video” link from the top left corner of the “Videos” tab to add a video.
d. Fill up the form to add a video.
e. Select a video source and enter a Video Link (URL) of the video you want to add to the business.
f. Click on “Save Video”, to add a video to your business.
 
2. From the “Apps” section of your business Dashboard, click on the “Post a Video” button and follow the steps from ‘c’ to ‘f’ as in case 1 above.

You can choose who all can add Videos to your business while creating your business, by choosing the appropriate option for the “Videos Creation Privacy” field. You can edit this privacy any time by clicking on the “Edit business Details” link for your business.

Featured business Reviews are reviews of businesses which are specially marked as “Featured”. Such reviews are more highlighted than others and thus gain more visibility. Featured business Reviews appear in the “Featured Reviews” slideshow in the “Reviews” section under business navigation. On “Browse Reviews” for business Reviews and in search results, they are marked with a “Featured” marker. The search form for business Reviews also has a quick filter for seeing Featured Reviews.
business Reviews can be made Featured only by our site administrators.

You can search for a business Review using the detailed search box available in the “Review” section under business navigation.

If you change the category of your business, then the overall rating of the business remains unaffected but the ratings based on various parameters will all be reset to zero. Now, the Rating parameters associated with the new category will be displayed to the visitors.

If someone has written an inaccurate or unfavourable review for your business, then we recommend you to first communicate with the reviewer yourself, and ask clarification for the review. You may explain to the reviewer the actual situation, and why you feel that their review is inappropriate. It is most likely that in this case, the reviewer might edit their review and rating themselves. If that does not yield results, then you may report the review to our site administrators by clicking on the “Report” link on the main review business, and filling the appropriate values. Our site administrators will then take appropriate action on the review.

business Admins are not allowed to write reviews for their own businesses. If you are a business admin, you will not be able to write a review for your own business. Other members on this community can review your business.

Rating parameters enable visitors to your business to give their accurate opinions about your business depending on various fields / parameters relevant to your business. Rating parameters are dependent on the category of your business. There are different rating parameters for the various categories. Apart from parameter based ratings, visitors would also be able to give an overall rating for your business.

The reason why Polls feature is not available for your business could be that, you might have chosen a Package for your business for which the polls App is not available. In this case, you can see if choosing a different Package with the Polls App suits you. You can change the Package for your business from the “Packages” section of your business Dashboard.
Availability of Packages for businesses, and their features are conditional depending on the settings chosen by our site administrator.

You can search for a business Poll using the detailed search box available in the “Polls” section under business navigation.

There is no limit on the number of Polls that you can create for your business. You can create any number of Polls for your business.

You can choose who all can create Polls for your business while creating your business, by choosing the appropriate option for the “Polls Creation Privacy” field. You can edit this privacy any time by clicking on the “Edit business Details” link for your business.

Sponsored business Polls are those Polls which have been created for Paid businesses. These Sponsored Polls will appear in the “Sponsored Polls” block in the “Polls” section under business navigation. On “Browse Polls” for business Polls and in search results, they are marked with a “Sponsored” marker. The search form for business Polls also has a quick filter for seeing Sponsored Polls.
If your business is created under a Paid Package, then the Polls created for it would automatically be made Sponsored. The availability of Paid business Packages on our site is conditional depending on the settings configured by our site administrators.

You can add a Poll to your business in one of the following ways:
1. To create a Poll, please follow the steps below:
a. Go to the business Profile.   
b. Click “Polls” tab on the business Profile. You might have to click on the “More” tab to expand the menu bar to see “Polls”.
c. Click on “Create a Poll” link from the top left corner of the “Polls” tab to create a poll.
d. Fill up the form to create a poll.
e. Click on “Create Poll”, to save the Poll for your business.
 
2. From the “Apps” section of your business Dashboard, click on the “Create a Poll” button and follow the steps from ‘d’ to ‘e’ in case 1 above.